Upsilloncare Hospital
|Medical Receptionist
Lagos, Lagos State, Nigeria
Summary
Coordinated patient referrals and managed administrative operations to enhance service delivery and patient satisfaction at Upsilloncare Hospital.
Highlights
Coordinated specialist referrals, increasing specialist appointments by 70% and improving patient access to care.
Implemented an electronic filing system, saving 15 hours weekly in administrative tasks and enhancing data retrieval speed.
Enhanced patient satisfaction scores by 80% through effective communication strategies with patients and staff.
Trained new staff on comprehensive office protocols and safety management, significantly improving team efficiency and operational compliance.